How automation is used for delivery

Types of technology

Delivery robots are mobile robots designed to transport goods efficiently over short distances. These robots come in various forms, each suited to different environments, tasks, and delivery method. For example, ground delivery robots are typically wheeled machines that navigate city streets and sidewalks to deliver goods. Alternatively, drones are aerial delivery robots used to fly goods to recipients. Different demands require alternative delivery methods. Having multiple options available helps companies determine the best technology for their use case. 

Delivery robots are equipped with advanced technologies such as sensors, cameras, GPS, and artificial intelligence capabilities. These components work together to navigate environments, avoid obstacles, and ensure safe and efficient deliveries. Robots use a combination of LIDAR (Light Detection and Ranging) and computer vision to create detailed maps of their surroundings, enabling them to operate in various environments, from urban streets to more controlled settings like campuses.

Typical applications

Last-mile delivery involves robots transporting packages from local distribution centers to customers’ doorsteps. They are especially effective in dense urban areas where traffic congestion can slow down traditional delivery vehicles. 

In food delivery, many restaurants and food delivery services use robots to deliver meals, offering contactless delivery options for customers. This application has grown in popularity, especially during the COVID-19 pandemic, as it minimizes human contact and enhances safety. 

On campuses and business parks, robots deliver goods between buildings, ensuring quick and efficient transportation. They often operate on predetermined routes and schedules, which makes them reliable and predictable.

Benefits and limitations of delivery robotics

Benefits

Efficiency is a key advantage, as delivery robots can operate 24/7, reducing delivery times and increasing the number of deliveries made each day. Their ability to follow optimized routes and avoid traffic ensures timely deliveries, even during peak hours. 

Cost savings arise from automating the delivery process, which reduces labor costs and allows companies to allocate resources more effectively. This is particularly beneficial for businesses with high delivery volumes, as it allows them to maintain competitive pricing while improving service quality. 

Robots help decrease traffic by reducing the number of delivery vehicles on the road, particularly in urban areas. This contributes to a more efficient transportation network and lessens the environmental impact of delivery services. 

Delivery robots offer ground and aerial transport options. Drones, specifically, are great options for fast delivery. Additionally, they can access harder-to-reach places. Ground delivery robots can carry larger or heavier payloads.

Additionally, many delivery robots are electric, contributing to a reduction in carbon emissions compared to traditional delivery vehicles. This aligns with global efforts to combat climate change and promotes sustainable business practices.

Limitations

Delivery robots are typically designed for short distances and may not be suitable for long-range deliveries. Their reliance on battery power means they must be recharged regularly, which can limit their operational range and efficiency. 

Navigating complex urban environments and dealing with unpredictable obstacles can be challenging for robots, requiring advanced programming and regular updates. They must be able to adapt to changing conditions, such as roadworks or pedestrian traffic, to function effectively. 

Different regions have varying regulations regarding the use of delivery robots, which can hinder widespread adoption. Companies must navigate these legal challenges to deploy their robots successfully, often requiring collaboration with local governments and stakeholders. 

While many people are intrigued by delivery robots, there are concerns about privacy and safety that need to be addressed. Educating the public and ensuring transparent operations are crucial to gaining trust and acceptance.

Delivery robots are a young but rapidly growing technology. Advances in capabilities and changes in regulations will shape how quickly the market for delivery robots will grow.

What’s on the horizon

The future of delivery robots looks promising. Improvements in battery life, navigation systems, and artificial intelligence are expected to enhance the capabilities of these robots. Even new delivery methods, such as drone delivery are contributing to growth in the field. 

The market is currently a fraction of the overall industrial robot market. The delivery robot market is estimated to be USD 2.71 billion as of the end of 2022 and is anticipated to reach USD 10 billion by 2035. Anticipated growth is driven by increasing demand for efficient and sustainable delivery solutions. As this technology is pushed forward, we can expect to see more sophisticated robots capable of handling larger payloads and operating in diverse environments. The impact of regulation is an unknown factor, however. Changing regulations could act to help or hamper the growth of this market.

Fun fact

Did you know that the world’s first pizza delivery by a robot was made in New Zealand? In 2016, Domino's partnered with a robotics company to deliver a pizza using an autonomous robot, marking a milestone in the history of delivery services. This innovative approach not only showcased the potential of delivery robots but also highlighted the fun and creative possibilities that come with integrating technology into everyday life.

Delivery robots are already changing the landscape of logistics, offering efficient and sustainable solutions for the ever-growing demands of e-commerce and delivery services. While there are challenges to overcome, the benefits of integrating robotics in this field are substantial. As technology advances and market demand increases, delivery robots are set to become a common sight on streets worldwide, paving the way for a new era of logistics and transportation.

How to get started?

Considering automating your delivery services? Here are some things to think about:

• Assess feasibility Determine if it's technically viable to automate your specific delivery operations. Consider factors like delivery routes, package sizes, and infrastructure requirements.  
• Evaluate the benefits Analyze the potential advantages, such as reduced costs, improved efficiency, and enhanced customer experience. Weigh these against the investment required.  
• Research solutions and vendors Explore the delivery robot solutions available on the market and identify relevant suppliers. Understand how their capabilities match your needs and evaluate the pricing of different options. 

How we can help

As vendor-independent advisors, HowToRobot can help you assess these factors and make informed automation decisions. With access to over 16,000 robotics and automation suppliers, we simplify the process of finding and comparing solutions tailored to your needs.

→ Looking for expert advice? Explore our advisory services and connect with us to discuss your automation needs.

→ Ready to find the right delivery robot solution? Share your project details. We’ll help you scope requirements, connect with vetted suppliers, and receive a range of custom offers.

Whether you're just beginning to explore automation or ready to implement a solution, making informed decisions now can set the stage for long-term success. We're here to support you at every step.