HowToRobot is committed to the principles inherent in GDPR and particularly to the concepts of privacy by design, the right to be forgotten, consent and a risk-based approach. In addition, we aim to ensure:

    • Transparency with regard to the use of data
    • That any processing is lawful, fair, transparent and necessary for a specific purpose
    • That data is accurate, kept up to date and removed when no longer necessary
    • That data is kept safely and securely

We have a designated person, who works to promote awareness of the GDPR throughout HowToRobot. This person oversees the company’s commitment to best practice and informs and advises the company and monitors compliance.

Our privacy policy is available on our website. Click here to read more. 

Right to Be Forgotten.
We recognize the right to erasure, also known as the right, to be forgotten, laid down in the GDPR. Individuals should contact with requests for the deletion or removal of personal data. These will be acted on provided there is no compelling reason for continued processing and that the exemptions set out in the GDPR do not apply. These exemptions include where the personal data is processed for the exercise or defence of legal claims and to comply with a legal obligation for the performance of a public interest task or exercise of official authority.

Subject Access Requests.
We recognize that individuals have the right to access their personal data and supplementary information and will comply with the one-month timeframe for responses set down in the GDPR. As a general rule, a copy of the requested information will be provided free of charge although we reserve the right to charge a “reasonable fee” when a request is manifestly unfounded or excessive, particularly if it is repetitive. 

As set out in the GDPR, any fee will be notified in advance and will be based on the administrative cost of providing the information.

We will implement data protection “by design and by default”, as required by the GDPR. Safeguards will be built into products and services from the earliest stage of development and privacy-friendly default settings will be the norm. The privacy notice, which is on our website and which is provided to anyone from whom we collect data, explains our lawful basis for processing the data and gives the data retention periods. It makes clear that individuals have a right to complain to HowToRobot. 

Data Transfers Outside the EU.
We have put recognised procedures and safeguarding measures in place to secure, encrypt and maintain the integrity of any personal data. All personal data are not transferred to countries outside the EU. 

Data Loss.
If a data breach occurs that is likely to result in a risk to the rights and freedoms of individuals, the people affected will be informed as soon as possible.

GDPR Contact.
Any questions related to GDPR or to issues concerning data protection generally should initially be addressed to