A system integrator is a professional or company that connects various automation technologies—such as robotics, sensors, controllers, and software—into a cohesive system. Their role is to ensure these components work together effectively to achieve the desired outcomes. System integrators serve as intermediaries between the manufacturers or OEMs of automation equipment and the end users, customizing the system to meet specific operational needs.

In industrial automation, system integrators play a critical role in bridging the gap between equipment suppliers and manufacturing companies. By integrating various technologies, they help create solutions that improve productivity, streamline processes, and enhance safety. DIY automation projects can be risky for manufacturers new to automation. As automation becomes more complex, the expertise of system integrators is increasingly vital for ensuring seamless operation and coordination of advanced technologies.

What does a system integrator do?

System integrators take on a wide range of responsibilities, from designing automation systems to overseeing their implementation and maintenance. One of their primary tasks is to assess a company’s needs and design a tailored automation system that aligns with those needs. This may involve selecting and configuring hardware, programming software, and ensuring proper communication between all system components.

For example, a system integrator might design and implement a robotic system to automate packaging in a food processing plant, ensuring seamless integration between robots, conveyor systems, and safety protocols. This helps streamline the production process while maintaining compliance with strict safety standards.

They handle a variety of projects across different industries, including automating production lines, integrating robotics systems, and optimizing industrial processes with machine learning technologies. Depending on the project, integrators may develop tailored automation setups or implement bespoke systems suited for broader applications.

To be effective, system integrators require a diverse skill set, including knowledge of programming, electrical engineering, mechanical systems, and industrial networks. They must also understand industry protocols and be able to troubleshoot and optimize system performance. The integration process typically involves several stages: planning, design, technology selection, installation, testing, and commissioning. Common challenges include managing compatibility between different technologies, addressing scaling issues, and project management.

The benefits of working with a system integrator

There are significant advantages to partnering with a system integrator for automation projects. First, they offer specialized knowledge and experience that may not be available in-house. With their deep expertise, they can design and implement complex automation systems that function smoothly, even in challenging manufacturing environments.

One of the most immediate benefits is the potential for cost and time savings. System integrators provide additional expertise that may not always be available in-house. This is especially true for companies new to automation. In these instances, integrators can significantly lessen the burden on manufacturers that desire to automate certain applications. This expertise can help avoid costly mistakes, reduce downtime, and streamline the entire project, enabling faster completion and a quicker return on investment.

For manufacturers without application-specific automation experience, working with a system integrator can often lead to improved efficiency and productivity. A well-integrated automation system reduces errors, enhances workflows, and increases production speed. By ensuring that all components of the system function optimally together, system integrators help manufacturers achieve the maximum potential from their automation investments.

Additionally, system integrators play a crucial role in risk mitigation. Their expertise allows them to anticipate potential issues and address them before they escalate into serious problems. This includes ensuring that the system meets safety standards and industry regulations, which helps reduce the likelihood of operational disruptions. Additionally, with the right agreements in place, system integrators often take ownership of risk assessments and mitigation during projects. This acceptance of responsibility can be a massive non-monetary benefit for manufacturers.

When do you need a system integrator?

Deciding whether to hire a system integrator often depends on the internal capabilities of your organization and the complexity of the project. For companies without extensive automation expertise or facing tight project timelines, a system integrator can be an invaluable resource.

Several factors should be considered when making this decision. If your project requires integrating multiple systems or advanced technologies, such as robotics or machine learning, a system integrator's expertise will likely be essential. Similarly, if you have limited in-house resources or face time constraints, outsourcing the integration to professionals can help ensure successful project delivery.

Even teams with in-house expertise can benefit from external support to ensure a seamless and efficient integration. By working with a system integrator, businesses can avoid potential pitfalls, streamline the process, and ensure that the project stays on track and within budget.

Signs that you might need a system integrator include a lack of in-house expertise in automation technologies, the complexity of integrating different systems, or insufficient time to manage the project internally. In such cases, professional integration services can help ensure the success of the project while freeing up internal resources.

How to choose the right system integrator

Selecting the right system integrator is a critical step in any automation project. Experience is one of the most important factors to consider. You should look for an integrator who has worked on projects similar to yours and has a strong understanding of the technologies and challenges specific to your industry. 

It’s essential to assess multiple system integrators before making a final decision. Comparing their experience, approach, and pricing allows you to find the best fit for your needs. Asking the right questions during this process is important. You might inquire about their previous projects, how they handle unexpected challenges, and what their implementation process looks like.

When evaluating potential integrators, it’s advisable to request multiple quotes and proposals. This gives you a better understanding of the market and helps you choose a partner that fits your budget. Additionally, consider factors such as the size of the integrator and their specialization. Smaller firms may offer a more personalized approach, while larger integrators might have more resources and specific technical expertise. The right choice will depend on the scale and complexity of your project.

Conclusion

System integrators play a vital role in the implementation of industrial automation, offering the expertise needed to integrate advanced technologies into seamless, efficient systems. They help companies navigate the complexities of automation, ensuring that all components work together smoothly to improve productivity, reduce costs, and mitigate risks. Choosing the right system integrator requires careful consideration, but by thoroughly researching and comparing options, businesses can find the ideal partner to drive successful automation projects.

How to get started?

Considering automating an application under your operation? Here are some things to think about:

• Assess feasibility Determine if it's technically viable to apply automation to your proposed application(s). Consider factors like cost and potential tradeoffs for using a robot in place of a human.
• Evaluate the benefits Analyze the potential advantages, such as reduced labor costs, improved efficiency, faster production, and improved safety. Weigh these against the investment required.
• Research solutions and vendors Explore the solutions available and potential system integrators available on the market. Understand how their capabilities match your needs and evaluate the pricing of different options.

How we can help

Ready to automate your operations? Reach out to HowToRobot for expert guidance in choosing the right integrators and solutions tailored to your needs. Share your project details with us, and we’ll help you scope requirements, connect with vetted suppliers, and receive custom offers.

→ Looking for expert advice? Explore our advisory services and connect with us to discuss your automation needs.

→ Ready to find the right automation solution? Share your project details. We’ll help you scope requirements, connect with vetted integrators, and receive a range of custom offers.